All products are 100% money back, stipulation of damage.
These shelves made by Red Mountain are really nice! The finish has some texture and shows the wood grain. They have a modern style but are very homey. They add warmth to our family room. I read the instructions carefully, they were simple but accurate. The shelves came nicely wrapped in bubble wrap protecting the finish. My wife looks forward to putting some of her special glassware on them.
I got my RED MOUNTAIN today, it came fast. All the parts were there along with easy to read instructions. I had it installed in less than 15 min. Everything fit together perfectly. My wife loves it and wants to buy some of the other styles they have.